How to purchase your Funky Frocks items: We like to keep it personal so if you are interested in purchasing any item(s) please fill out the Contact Form below. Please include your email address so we can verify your purchase and a short description of the item(s) you wish to purchase. We accept PayPal and Money Orders as payment. We are not set up to accept payments directly through the site so it is *most important* to wait until we contact    you with your total and payment information. Please read over the Returns and Exchanges carefully before ordering. We ship our products with 48 hours upon receipt of payment. If there are extenuating circumstances that prevent us from shipping out in that time frame we will contact you immediately. All items(except jewelry) are shipped USPS priority mail unless requested otherwise.  

Returns and Exchanges. We at Funky Frocks try our darndest to provide the most accurate and detailed description of all of our products as possible. We are however only human and do, on occasion, make mistakes. If there is a mistake on our part we will accept a return for an exchange if possible. If an exchange isn’t possible then a store credit will be issued. Store credits never expire and are good for any other merchandise purchases. We do not offer cash/credit refunds unless there is something wrong with the item that cannot be fixed or replaced with another item. So please check sizing very carefully before purchasing.

If you need to make an exchange or return it is very important to contact us first through email before you send the item(s) back to receive instructions. Please do not send anything back until you hear back from us. We will contact you within 24 hours during the business week to give you instructions on how to return your item. Shipping charges are not refunded and are the buyers’ sole responsibility. The item must be returned within 7 days.

 Please note that alterations made to any item cannot be returned, exchanged or refunded for store credit.  

We know it can be difficult to buy over the internet so please do not hesitate to contact us with any questions you might have before purchasing. If you are interested in a one-of-a-kind item but still have questions about sizing/color (anything!) you will be put on a first come first served priority. You will then have 24 hours to contact us about purchasing after we have answered your question(s). If we do not hear back from you within that time the item(s) you requested will be offered to the next customer in line.

 Holdsif you would like to have an item put on hold, there is a "hold" charge of 10% of the total cost of the item. if you change you mind that is a non refundable charge. The hold fee does however go toward to purchase price.  this fee in non-negotiable.

Privacy.

Here at Funky Frocks we respect your privacy and will therefore never give away, loan, sell, or give in any other way, personal information given to us when buying our products or from joining our mailing list.

Mailing List: If you wish to be added to the mailing list please fill out the form below and add "mailing list" to the comments section. Mailing list customers are the first to be notified of any new items =)                               *we do not accept custom orders*((sorry))

***PLease note*** all orders are now subject to shipping charges. Multiple items are shipped together for the best possible price!